Roadmap to Recovery

Road Map to Recovery

Our “Roadmap to Recovery” Program details the steps we take to ensure our patients transitioning within our own network from skilled nursing communities to Capital Health Home Care receive maximized attention resulting in better healthcare outcomes and a better patient experience.

Bedside Introduction
Your Home Care Facilitator will arrange a bedside visit within the first seven days of admissions and prior to discharge to introduce home health care services.

Intake
Our Intake Specialist will work with your insurance provider, primary care physician and family to prepare for your return home.


Coordination of Care
Capital Health Home Care and our senior care division will work hand-in-hand to coordinate your transition home including the possibility of private duty services, ordering any medical or adaptive equipment needed and making sure follow-up visits have been scheduled to ensure your optimal recovery.

Start of Care
Your home care Registered Nurse will arrive within 48 hours after discharge for your initial comprehensive assessment. When physical, occupational or speech therapies are needed, therapists will arrive within days of the Start of Care to assess and begin treatments.


Plan of Care
Your nurse, therapists and primary care physician will work with you to customize a Plan of Care that meets your unique and individual health care needs at home.

Customer Service Call
A home care specialist will call to be sure that all is going well and that your transition has been as seamless as possible on the 7th day after your Start of Care.

Treatment
Our team of skilled home care professionals will provide treatment until you have met the goals established in your Plan of Care.